What does automated attendant mean?

automated attendant meaning in Law Dictionary

gear that uses a computer to answer mobile phones in the place of people. A note is played while the menu can be used to gain access to the party wished.

automated attendant meaning in Business Dictionary

Computerized gear which replaces person telephone providers. On getting a call, it plays out a recorded or synthesized (see speech synthesis) message or greeting. It instructs the caller to press appropriate buttons on a touch tone phone to get into various departments, individuals, or solutions. Also called automated voice reaction.