What does American customer satisfaction index mean?

American customer satisfaction index meaning in Law Dictionary

brand new way to examine satisfaction in united states homes. Items and solutions are financial, insuance, durables made, nondurable manufactured, community management, federal government, retail, solutions, communications, transportation, and utilites.

American customer satisfaction index meaning in Business Dictionary

reasonably brand-new (released in October 1994) financial signal that steps the satisfaction regarding the United States household customers using quality of goods and services (both local and imported) offered to all of them. It divides products or services into seven portions: (1) finance and insurance, (2) manufacturing durables, (3) production nondurables, (4) public management and government, (5) shopping, (6) solutions, and (7) communications, transport, and resources.